Safety Tips for Card operations

Do’s Don’ts

PIN change

Please memorise your PIN and destroy the PIN mailer.

 Change your PIN periodically by choosing “PIN change” option.

 Ensure complete privacy while entering your PIN in the ATM.

 Use your hand or body to shield your PIN from onlookers

Cash Withdrawal

 Enter amount only in multiples of Rs 50 or Rs 100.

 Collect cash immediately, else currency will be retracted into the

ATM.

Deposit

 Choose “Deposit” option. Fill challan and place it with currency

notes/cheques in envelope dispensed by ATM. Seal envelope and

insert in deposit slot. Retain transaction slip.

Purchases

Always remember to take your Card and transaction slip once your

transaction is completed in a shop or hotel.

Important

 Always note to take your card from the ATM before you leave, else

card will be retracted into the ATM.

 Ensure that you have signed on signature panel on reverse of card.

 In case your card is LOST, please advise branch immediately

against acknowledgement.

 Periodically check your statements or pass book to verify the

account balance and transactions

 Contact your bank immediately if your card is lost, stolen or subject

to fraudulent use

 Keep your receipts. Tear up or shred receipts before throwing them

away after checking your statement. .

Don’t Do’s

PIN change

Do not write your PIN on the card or keep it along with the card.

Do not enter wrong PIN repeatedly; else the card will require

revalidation.

Do not share your PIN number with anyone

 Do not use birth dates, telephone numbers or simple combinations

like 1234 / 4321 / 8888 / etc.

Deposit

Do not deposit more than forty notes.

Do not use staples, pins or clips.

 Do not deposit coins.

 Do not fold currency notes and cheques.

Purchases

Do not let your Card out of your sight when making a purchase or

at hotels and petrol stations. Ensure that the card is swiped in your

presence.

Important

Do not allow other people to use your card.

Do not allow your attention to be diverted while transacting. Do not take assistance from unknown persons to operate ATM.

Do not use an ATM if it looks suspicious, it could be a skimming

device.

Do not expose your card to direct sunlight, magnetic fields, X-rays.

Do not use cell phones while inside the ATM room.

 Do not allow other people to enter when you use the ATM.

 Do not enter ATM room when ATM is already in use.

Do not litter the floor. Please use the waste paper basket.